Latest updates:

As government guidelines start to change, the safety of our associates and customers continues to remain a priority for us

To all our lovely customers:

  • You’ll continue to find hand sanitisation stations in our stores.
  • We’ll keep our store layouts spacious so you can give each other a little space when shopping.
  • As some guidelines differ across regions, you will continue to see enhanced measures, such as safety screens in some of our stores.
  • Our fitting rooms are now open across all stores.
  • For our customers in Scotland, Wales and Northern Ireland, in line with government guidance, we’re asking all customers to wear a face covering when shopping in our stores, unless you are medically exempt.
  • For our customers in England, while wearing a face covering is your personal choice and judgement, we’d encourage you to wear one in our stores if you can. Wearing a face covering in an indoor space can help to keep everyone safe.

As always, we’d ask that you are considerate and kind to other customers and associates when in our stores.

Supporting safe shopping online

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  • We will continue to make personal protective equipment available to those operating within our fulfilment centres
  • We will continue to adopt contactless delivery to help protect the safety of our delivery drivers, and you, our lovely customers