Our associates and you, our lovely customers, are at the heart of the TK Maxx family, and to help prevent the spread of COVID-19 virus, we decided to temporarily close our TK Maxx and Homesense stores on 19th March. As the situation unfolded, we also made the decision to temporarily stop taking orders online from 26th March at tkmaxx.com as well.
We are sorry for any inconvenience.
If you've placed an order recently, this will be processed as normal. Our returns policy has been extended to 30 days from when our stores re-open and our website is back up and running, and if you have a previous click and collect order waiting in one of our stores, we'll be in touch.
Please don't post any returns back to us as we're so sorry, at this time, we won't be there to receive them. If you have already posted a return in the last couple of days, hold onto your proof of postage, and we'll process it when we re-open.
If you have any concerns or queries, our customer services team is working remotely so email is best - please contact us here
Do please stay in touch via our social channels - just click on the icons below - it's going to be important that communities of friends and fans stay connected over forthcoming weeks.
Our thoughts are with people around the world who have been affected by the COVID-19 outbreak and we hope you all keep safe during these unprecedented times.
We look forward to a time when a reunion is on the cards, hopefully soon.
Xx TK Maxx