How we do it
At TK Maxx
At TK Maxx we deliver great value on ever-changing selections of brand name and designer products at prices up to 60% less than the RRP and at a significant discount to the prices in a department store or on the high street.
TK Maxx is an off-price retailer. For us, value is a combination of brand, fashion, price and quality. Unlike traditional retailers, we generally don’t do promotions, sales or other gimmicks, just exciting merchandise at amazing prices every single day.
Our RRPs are independently obtained from brand owners and our suppliers, who must provide evidence of the RRP. We have worked closely with trading standards to validate our policies and processes.
Our buyers are on the hunt throughout the year for the hottest brand name and designer products of the season from fashion for the entire family to accessories, beauty and home.
We buy from all kinds of vendors - big names and designer labels, top brands, up-and-coming labels and vendors known for stylish fashion and exciting gems. We also have some merchandise manufactured for us to bring you exceptional fashion and quality at an amazing price. Our buyers choose many different colours, styles and fabrics so there is always a great choice for you.
Our buyers are opportunistic and entrepreneurial. So when a designer overproduces, or other stores overbuy, we swoop in, negotiate the lowest possible price and pass the savings on.
Unlike other types of retailers that buy seasonally, we buy throughout the year and so have new brand name and designer products arriving several times a week with every delivery containing thousands of items. Our retail website, tkmaxx.com, adds new merchandise almost daily. Our rapidly changing assortments create the treasure hunt experience that our customers love. So stop by often to see our latest designer finds and fantastic gems, all with amazing savings.
If you love it, grab it. We don’t hold replenishment product in our stock rooms and often the store managers don’t even know what’s coming until they throw open the delivery lorry doors. That’s what makes us so exciting to shop.
The amount we buy of each brand varies greatly - sometimes we buy a little and at other times, we may buy a lot. What matters is that we think our customers will love the products and the prices.
The majority of product we sell is brand name merchandise generally offered at up to 60% less than the RRP and at a significant discount to the price in a department store or on the high street. Most of our merchandise is fashionable, current season styles. A small percentage is past season, or timeless classics, which we also offer at amazing savings to you.
We take advantage of a wide variety of opportunities, which can include department store cancellations, a brand owner making up too much product, or a great deal when a vendor simply wants to clear merchandise. These are just some of the ways we bring you tremendous value.
Some of our merchandise is manufactured for us and some we design, , particularly when what we see in the marketplace isn’t the right value for our customers, meaning the right combination of brand, fashion, price and quality. For example, we work with artisans in India to create beautiful hand-crafted embellished mirrors and wooden accent pieces, we source amazing cashmere and merino wool from Italy and we design soaps to be created in Portugal and Australia. We are always seeking great quality and value all over the world.
Our stores are as flexible as we are. We have no walls between departments, so we can easily expand and contract merchandise categories to respond to the newest trends and changing customers’ tastes.
We love our bright, modern stores, and our lean, no-frills way of working helps us pass spectacular savings onto you. So, don’t expect fancy extras in our stores – just amazing merchandise at fantastic prices.
All of this is what allows us to offer you a desirable and rapidly changing mix of high quality merchandise, always at amazing value. So whatever your style – classic, understated, or eclectic - we know that you will find something fun and special, at a great price every time you visit.