TK Maxx

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Contact us

Contact us

 
Telephone
01923 473561
Our Customer Service team are available:
Monday to Friday:   8:00am - 7:00pm
Saturday:   9:00am - 5:00pm
Sunday:   10:00am - 4:00pm
 
Post
Customer Service Team
TK Maxx and HomeSense
50 Clarendon Road
Watford
WD17 1TX
 
Business to business
Our switchboard number is
01923 473000
We are available:
Monday - Friday:   09:00 - 17:30

For Property enquiries please email your details to  contractor_enquiries@tjxeurope.com.
Media Enquiries:

Press Centre: http://mediacentre.tkmaxx.com/

 
Rebecca Hesketh
Email: rebecca.hesketh@ogilvy.com
 
Lauren Roberts
Email: lauren.roberts@ogilvy.com
Complaints Procedure
If we get something wrong then we’ll work hard to put it right. If you have a complaint it’s best to try and resolve it at the time with the store concerned or with our Customer Service team using the contact details above.
In the unlikely event that our Customer Service team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure you may refer your complaint to The Retail Ombudsman which is a certified Alternative Dispute Resolution Provider. We will respond to any complaint referred to us by them.
 
Details
The Retail Ombudsman
33 Floor Euston Towers
286 Euston Road
London
NW1 3DP
Email: enquiries@theretailombudsman.org.uk
Tel: 0845 680 3548
 
 
European Online Dispute Resolution
If you have been unable to resolve a dispute about an online order using the above process then you can refer your complaint to the independent Online Dispute Resolution service
Data Privacy
For queries about data privacy, please read privacy and cookie policy