We are passionate about working to make a positive, sustainable impact on the world in which we live and conduct our business. We’ve long been committed to pursuing initiatives that are smart for our business and good for the environment. We continuously look for ways to minimise our impact on the planet.

  • Carbon Footprint

    As holders of the Carbon Trust standard, last year we reduced our Carbon Footprint by over 15% and we’re on track to reduce it by 30%* in 2020. Globally, we achieve a leading rating from global carbon benchmark, the Carbon Disclosure Project (CDP).
  • Reducing Waste

    We have a zero waste to landfill target. All waste from stores and operations is sent to be recycled. 91% of this is diverted from landfill and we’re working on the rest.
  • Recycling Clothes

    Since 2004, our UK customers and associates have recycled over 1.6 million bags of clothing through our in store Give Up Clothes For Good charitable campaign. This equates to over 8000 tonnes of clothing or 180,000 tonnes of saved carbon emissions.

*against a 2010 baseline

Energy Efficiency

  • Lighting

    We’ve introduced LED lighting in all new and remodeled stores and our processing centres. This delivers 65% more efficiency and reduces our energy consumption in each store by 42% and our processing centres by 45%.
  • Logistics

    With our logistics partners we look to maximize the utilization of our vehicles and to help manage delivery routes more efficiently, offering driver education and investing in technologies like vehicle tracking.

Reducing Plastic Use and Waste

We’re investing in projects to help reduce plastic use and waste.

  • The Ocean Cleanup

    We’re supporting The Ocean Cleanup, a non-profit organisation with a mission to clean the world’s oceans of plastic. They expect to clean up to 50% of plastic every five years, leading to more than a 90% reduction of pollution levels by 2040 (since 2018).
  • The Plastic Collective

    The Plastic Collective turns plastic waste into income for Pacific Island communities, and trains them to operate the machinery. The intention is to help the community remove plastic waste and create employment. We’ve funded a Shruder machine in Bali.
  • Neighbourly

    Through our Neighbourly partnership we’re supporting environmental and clean-up initiatives in our UK local communities. We’ve provided funds for 450 - resulting in over 4,766 bags/28 tonnes of litter being removed and over 900 bags of litter recycled.
  • Hubbub

    We’ve joined forces with environmental behaviour change charity, Hubbub, to fund their Plastic Pioneers Project. This supports 12 schools in the UK to develop a range of interventions to educate children on plastic and help reduce their usage.

Our Approach to 'Single-use' Plastic

We identified a list of the biggest contributors to ocean waste plastic and removed them from all of our stores and offices, including plastic drink bottles, single-use carrier bags, straws, plastic cups and non-biodegradable wipes.

To help our customers reduce their carrier bag usage, we offer a variety of bags for life. The price of these includes a donation to Cancer Research UK Children & Young People.

Since the single-use carrier bag charge came into effect in England, Scotland and Wales, we've donated all proceeds to good causes.


Preserving Native Woodland

For more than a decade, we have helped the Woodland Trust to stand up for the woods and trees of Wales.

By supporting the Trust’s Free Tree Packs for schools and communities, we have enabled 254 Welsh communities to plant trees locally, getting 13,250 children out into the woods to learn about the value of our natural environment.

Getting these trees in the ground is helping the Trust work towards its vision of a UK rich in native woods and trees, for people and wildlife.