Last Updated: 14th November 2013
TK Maxx and HomeSense are owned and operated by TJX UK, a subsidiary of The TJX Companies Inc.
TJX UK is registered in England and Wales. Registration Number 3094828. VAT Registration Number 662563524. Registered address 50 Clarendon Road, Watford, WD17 1TX.
The Terms and Conditions may be changed or updated by TJX UK from time to time and without prior notice. We will indicate at the top of the Terms and Conditions the date on which they were last updated and any use of the site following such a change assumes acceptance of the new Terms and Conditions.
You may use the website only in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which include complying with all applicable laws, regulations and codes of practice within the UK and any other jurisdiction from which you are accessing the site.
In using the site you agree that you:
If you are provided with a User ID, password or other information as part of our procedures it is your responsibility to treat such information as confidential and not disclose it to any third party. TJX reserves the right to disable any User ID or password either chosen by you or allocated by TJX in the event that TJX believe you may have failed to comply with the Terms and Conditions.
You are responsible for your method of access to this website. You are also responsible to ensure that all persons accessing this website through your internet connection are aware and in compliance with the Terms and Conditions.
TJX UK will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.
Access to this site is provided on a temporary basis and we reserve the right at any time to
You may purchase certain goods online at tkmaxx.com. Please see our Delivery information for details of delivery charges and restrictions. The delivery times given are estimated and from time to time may be affected by events outside our control, for example inclement weather or postal strikes, for which we will not be responsible.
For the Free Standard Delivery on orders of over £50 or more, we reserve the right to withdraw the offer at any time and standard restrictions apply.
By placing an order online you make an offer to purchase in accordance with these Terms and Conditions. We will acknowledge receipt of your order both online and via an email order confirmation but this does not constitute our acceptance of your offer to purchase. Your offer has been accepted only when we have confirmed that the order has been dispatched. Payment is taken at the point of despatch.
You can return items within 28 days of receipt. Please see our Returns Policy for exclusions, conditions and method of return.
We always aim to ensure that all details, descriptions and prices appearing on this website are accurate, but from time to time errors may occur. While we try to accurately represent the colour of an item in our photography representation of the item may be affected by the settings of the computer on which it is viewed.
Where we have made an error in the price of an item on our site we reserve the right to withdraw this item from sale at this price and present it at the correct price. If you have placed an order at the incorrect price, we will inform you of the error and give you the opportunity to confirm your order at the correct price, or cancel the order.
All items sold are subject to availability and while every effort is made to fulfil your order, products turn over very quickly in our warehouse and on rare occasions the item you require may not be available although you have received a confirmation of your order. We will advise you by email if we have to cancel your order for this reason, and no payment will be taken.
All prices are inclusive of VAT. Delivery costs are charged in addition to the product price and included in the total cost. Any additional charges are clearly displayed where applicable and included in the total cost.
If you are paying by credit or debit card, we will carry out a standard pre-authorisation check on your card upon receiving your order to ensure there are sufficient funds to settle the transaction. Goods will not be despatched until the pre-authorisation check is complete.
We will charge your card only when your goods are despatched. Your credit card company may allocate funds from your card before we make this charge.
If you are a consumer (i.e. you are not purchasing either wholly or in part for your business, or you are not a business) you have the right under the Distance Selling Regulations to cancel the contract and receive a full refund in respect of all goods purchased except perishable items, customised goods and hosiery. You have seven working days from the day after the date of receipt of the goods to cancel your contract in writing to us at TK Maxx, Customer Service, 50 Clarendon Road, Watford, WD17 1TX or by email to firstname.lastname@example.org, following which you must return your order in full.
Any return made by post is at your own cost and risk. Details of how to return by post can be found here. You can also return these items to store. Details of how to return to store can be found here. Before returning the items to us, you have a legal obligation to keep the goods in your possession and take reasonable care of them. If you do not do this, we may have a claim against you for compensation. If your contract is cancelled in this way we will refund any payment made when ordering, including your delivery charge, within 30 days of receipt of the cancellation.
Gift cards can be purchased in store and online for TK Maxx and HomeSense.
Terms and Conditions of use
1. TK Maxx gift cards can be used in TK Maxx and HomeSense stores. A gift card can only be used in the country in which it was purchased.
2. There are two types of gift card. An open value card remains open and further amounts can be added to it at any time up to a maximum value of £999.99. A specified value card has a fixed amount when purchased and further amounts cannot be added. Ask in store if you are not sure which gift card you have.
3. Gift cards can only be used for the purchase of merchandise. No more than five gift cards can be used in one transaction. Gift cards purchased in store cannot be returned or exchanged for cash.
4. The holder of the gift card is responsible for its security. Lost, stolen or damaged gift cards will not be replaced.
5. Purchases made with a gift card will be deducted from the balance until it reaches zero. No change will be given so the remaining balance will stay on the gift card and can be spent on future purchases. If the purchase price exceeds the amount available to spend on the gift card, the remaining balance can be settled via another accepted payment method. You can check your balance in store or online at www.tkmaxx.com
6. The cost of anything you buy with the gift card and return to store in accordance with the TK Maxx and HomeSense Returns Policy will be refunded to the gift card. This does not affect your statutory rights. See full details of our Returns Policy by clicking here.
7. A gift card will expire if it has not been used for 24 consecutive months and any remaining balance will be deleted. Once deleted the balance will not be replaced and no further monies can be added to the gift card. Please note that checking a balance in store or online constitutes use of the card.
8. Gift cards cannot currently be used to make purchases online.
Additional Terms and Conditions for Gift Cards purchased online
For full terms and conditions for gift cards purchased online please see our gift card order page.
You may link to this website according to the following guidelines. We reserve the right to withdraw linking permission without notice if we believe these guidelines are not followed.
Our website may also contain links to other sites operated by TJX UK. We advise you to review the legal, privacy and security information for each such site to which you link as the terms and conditions and privacy policies may vary slightly from site to site.
Except as otherwise expressly noted, all images, illustrations, designs (including product designs), graphics, icons, photographs, text, audio clips, video clips and other materials that appear as part of the website as well as the selection, arrangement and organisation of the foregoing and the website as a whole (collectively "Content") are subject to copyright, trade mark, service mark, trade dress and/or other intellectual property rights or licences and rights of publicity and privacy, all worldwide rights, titles and interest in and to which are owned by, licensed or which may otherwise be used by TJX UK, TK Maxx, HomeSense or our suppliers. All software used on this website is the property of TJX UK, its suppliers or third party suppliers as applicable and is protected by UK and international copyright and other intellectual property laws.
Guidelines for use
You warrant that any Submissions comply with those standards, and you indemnify us for any breach of that warranty. As such TJX UK will own exclusively all such rights, titles and interests and shall have the right to use, reproduce, create derivative works based upon, disclose, publish, distribute, display and publicly perform, any Submissions and not be limited in any way in its use, commercial or otherwise of any Submissions. Further, TK Maxx shall be under no obligation to maintain any Submissions in confidence, pay to users any compensation or royalties for any Submissions or provide attribution to any users for any Submissions. TJX UK shall have no obligation to keep confidential, use, return or review any Submissions.
TK Maxx will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other use of the website.
The website, its content, any material displayed on this website, any information available on or through this website and the software is provide "as is" and "as available" and without any guarantees, conditions or warranties of any kind, either express or implied, as to its accuracy to the fullest extent permitted pursuant to applicable laws.
Unless expressly stated to the contrary, to the fullest extent permitted by law, TK Maxx and its suppliers, content providers and advertisers will not be liable in contract, tort, (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Terms and Conditions for:
TJX UK does not represent or warrant that your use of the website, or the operation or function of the website or any services offered in connection with the website will be uninterrupted or error free; that defects on the website will be corrected; or that the website or its server or any links are free of viruses or other harmful elements. TJX UK makes no representations or warranty that the website, materials, software or any product offered or purchased through the website is applicable or appropriate for use or access in locations outside the United Kingdom.
Nothing in these Terms and Conditions shall limit TJX UK's liability for death or personal injury arising from negligence, nor for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor for any other liability which cannot be excluded or limited by law.
You agree to indemnify, defend and hold harmless TJX UK's directors, officers, employees, consultants, agents and affiliates, from any and all third-party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this website or your breach of these Terms and Conditions.
TJX UK shall have the right in our absolute discretion at any time and without notice to amend, remove or vary the service and/or any page of this website.
If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected. All other terms will remain in full force and effect. So far as possible where any term or part of a term can be severed or removed to render the remaining part valid, the term shall be interpreted accordingly. Alternatively, you agree that the term shall be rectified and interpreted in such a way that closely ressembles the original meaning of the term as is permitted by law.
If you breach these Terms and Conditions and we take no action, TJX UK will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
These Terms and Conditions are to be construed in accordance with the laws of England and, in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English and Welsh courts.
The above Terms and Conditions, the Returns Policy and any emails regarding the services TJX UK provides constitute the entire agreement of the parties (TJX UK and the customer) and supersede any and all preceding and contemporaneous agreements between you and TJX UK. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by a Director of TJX UK.
Promoter: TJX UK (trading as "TK Maxx") 50 Clarendon Road, Watford WD17 1TX. Do not post to this address.
*Offer applies until 11:59pm Friday 12th July on www.tkmaxx.com; not available in stores. For any purchase of more than £40, a discount of £10 will be applied on the total amount of the purchase at checkout when the unique promotion code provided is inserted prior to checkout. Offer is personal to addressee and applicable one time only. TJX UK reserves the right not to apply discount where it suspects fraudulent use. Excludes shipping costs. Cannot be combined with any other discount or multiple offer. Not valid for cash or cash equivalent.
*Offer applies until 11:59pm Friday 12th July on www.tkmaxx.com; not available in stores. For any purchase of more than £30, a discount of £10 will be applied on the total amount of the purchase at checkout when the unique promotion code provided is inserted prior to checkout. Offer is personal to addressee and applicable one time only. TJX UK reserves the right not to apply discount where it suspects fraudulent use. Excludes shipping costs. Cannot be combined with any other discount or multiple offer. Not valid for cash or cash equivalent.
*Offer applies until 11:59pm Friday 12th July on www.tkmaxx.com; not available in stores. A discount of 10% will be applied on the total amount of the purchase at checkout when the unique promotion code provided is inserted prior to checkout. Offer is personal to addressee and applicable one time only. TJX UK reserves the right not to apply discount where it suspects fraudulent use. Excludes shipping costs. Cannot be combined with any other discount or multiple offer. Not valid for cash or cash equivalent.
Winning codes have been preselected each day, prior to placing leaves onto the hoarding. Selected winning codes will be uploaded on facebook.com/tkmaxx and Twitter/TKMaxx_UK at 6pm each day. Consumers who have picked a leaf are to retain this leaf until the winning codes have been announced at 6pm that day via social media. This is not an instant win mechanic; consumers with leaves are required to search to see if they have a winning code. Losing codes will not be selected as winners on any other days of the competition. Competition entrants or winners will not be required to sign up to any 3rd party promotions.
Competition entrants with winning leaves have until 18:00 Sunday 20th Oct to take their leaf with winning code to the TK Maxx Charing Cross Road Store to collect their pair of tickets. Address: TK Maxx Charing Cross Road, 120 Charing Cross Road, WC2H 0JR.