Contact Us

Customer Services Returns Business to Business Careers
Please contact Customer Services with your order number ready.

Our Customer Service team are available:

Monday to Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00

Phone:
01923 473561

Email:
customerservice@tjxeurope.com

We aim to reply to all emails within 2 working days.

Address:
Customer Service Team
TK Maxx and HomeSense
50 Clarendon Road
Watford
WD17 1TX

See our Returns Policy for full details.

Postal address for Online Order Returns:

TK MAXX Returns
DHLSC
Unit 1
Waver Way
Rugby
CV23 0XF

Our switchboard number is 01923 473000

We are available from 09:00 to 17:30 Mon to Fri

For Property enquiries, click here.

For Store Development enquiries, click here.

For Media enquiries, click here.
If you are interested in applying for any Management opportunities in our Stores, Distribution Centres or Head Office please click here.

If you'd like join our teams at a TK Maxx or Homesense store then please visit your local store who can let you know what opportunities are available.

To apply in writing please send your CV and covering letter to:

Talent Acquisition
TK Maxx and HomeSense
50 Clarendon Road
Watford
WD17 1TX

If you have some questions and would rather speak to us first then please call Talent Acquisition on
00800 333 80033

Customer Services
Please contact Customer Services with your order number ready.

Our Customer Service team are available:
Monday to Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00

Phone:
01923 473561

Email:
customerservice@tjxeurope.com

We aim to reply to all emails within 2 working days.

Address:
Customer Service Team
TK Maxx and HomeSense
50 Clarendon Road
Watford
WD17 1TX

Returns
See our Returns Policy for full details.

Postal address for Online Order Returns:

TK MAXX Returns
DHLSC
Unit 1
Waver Way
Rugby
CV23 0XF

Business to Business
Our switchboard number is 01923 473000

We are available from 09:00 to 17:30 Mon to Fri

For Property enquiries, click here.

For Store Development enquiries, click here.

For Media enquiries, click here.
Careers
If you are interested in applying for any Management opportunities in our Stores, Distribution Centres or Head Office please clickhere.

If you'd like join our teams at a TK Maxx or Homesense store then please visit your local store who can let you know what opportunities are available.

To apply in writing please send your CV and covering letter to:

Talent Acquisition
TK Maxx and HomeSense
50 Clarendon Road
Watford
WD17 1TX

If you have some questions and would rather speak to us first then please call Talent Acquisition on
00800 333 80033

Complaints Procedure
If we get something wrong then well work hard to put it right. If you have a complaint its best to try and resolve it at the time with the store concerned or with our Customer Service team using the contact details above.
In the unlikely event that our Customer Service team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure you may refer your complaint to The Retail Ombudsman which is a certified Alternative Dispute Resolution Provider. We will respond to any complaint referred to us by them.

Details
The Retail Ombudsman, 33 floor Euston Towers, 286 Euston Road, London, NW1 3DP
Email: enquiries@theretailombudsman.org.uk
Tel: 0845 680 3548

European Online Dispute Resolution
If you have been unable to resolve a dispute about an online order using the above process then you can refer your complaint to the independent Online Dispute Resolution service at http://ec.europa.eu/odr