Festive Returns Policy
Items purchased as Christmas gifts can be exchanged for either goods or a TK Maxx gift card to the same value from 1st October to 25th January.
If you’d like a refund simply return the item within 28 days of the date of purchase, along with a full receipt and original payment method.
After 28 days, or if you have a gift receipt rather than the full receipt, we’ll be happy to exchange the item or provide a gift card to the same value any time up to 25th January.
Remember, normal conditions of return still apply, gift cards are excluded from the policy and anything you return needs to be accompanied by a valid receipt and be in its original condition. This doesn’t affect your statutory rights.
Unless faulty, we are unable to offer an exchange or refund on perishable items, jewellery to be worn in a piercing, items that are sealed for personal hygiene reasons where they have been unsealed or customisable goods
Please note that lab grown diamonds can be returned online only and store returns cannot be accepted. For more information read our full Returns Policy.