Treasure

Treasure is our rewards programme at TK Maxx and Homesense. It’s our way of thanking customers for shopping with us.

Treasure is available in all TK Maxx and Homesense stores in the UK and Republic of Ireland, and on tkmaxx.com. Click here to find your nearest store.

Sign-up at tkmaxx.com/treasure, OR add Treasure to your current TK Maxx online account.

If you have picked up a physical card in store, you will need to register it online to collect keys and claim rewards. If you don't register your card, we won't be able to let you know about rewards or log your purchases.

Your Treasure card number is the 8-digit number on the back of the Treasure card. Once you have registered you'll also be able to find these details on your Treasure homepage when you are logged in to your account.

Yes, make sure you enter your AIN number on registration. You must enter TJX followed by your associate number.

Please check that you have registered your Treasure card at tkmaxx.com. If you haven’t registered, you won’t receive emails from us. If you have registered your card but are still not receiving any emails, please check your spam or junk email folders and add treasure@tkmaxxandhomesense.com to your list of safe senders or contacts. You should also check that your contact details are up to date at tkmaxx.com in the ‘My Account’ section. If you are still not receiving emails, please contact our Customer Service team.

Whilst online shopping is currently not available to customers from the Republic of Ireland, these customers can still be a part of the Treasure programme and access it via tkmaxx.com.

To delete or cancel your Treasure account, go to tkmaxx.com and select the ‘My Account icon’, sign in, click on ‘Treasure’ then select ‘Cancel my Treasure account’. Please note, if you wish all your personal details to be deleted you will need to email Customer Services.

Alternatively, you can cancel your account via any of our emails by clicking the ‘Unsubscribe and cancel your account’ link at the bottom of the email.

There are two types of keys, shopping keys and star keys. Collecting them will unlock rewards. Keys you collect will appear on your Treasure homepage in the Treasure gem.

1. Shopping keys: Get shopping keys for making a purchase online (UK only) or in our stores. To qualify for a shopping key in store, you must scan your Treasure card at the till when you make a purchase. To qualify for a shopping key online, you must make a purchase logged into your TK Maxx online account. You will not receive a shopping key if you use ‘guest checkout’ to make a purchase.
2. Star keys: You can get star keys for the following actions, registering for Treasure, referring a friend, completing your profile or claiming a reward.

There is no limit to the number of star keys you can earn in a day. However, you can only earn a maximum of 3 shopping keys per day - 1 key per transaction per day at each banner, i.e. at Homesense, TK Maxx and tkmaxx.com.

Shopping in our dual-branded stores/superstores will register on your key history as coming from TK Maxx. Therefore, you can still earn keys at Homesense and tkmaxx.com if you shop there on the same day.

In order to qualify for a reward, you must earn one of the following five-key combinations:

• 3 Shopping Keys + 2 Star Keys
• 4 Shopping Keys + 1 Star Key
• 5 Shopping Keys

Your keys don’t expire. However, once you’ve reached the winning five key combination, you have six weeks to choose a reward. A countdown timer will appear to let you know how much time you have left. If you don't claim your reward in time your keys will disappear.

The keys you collect will appear on your homepage within the Treasure gem and in your key history. Different actions will affect how long it takes for a key to appear:

1. In store transaction – up to 72hrs
2. Online transaction – up to 24hrs from when you make your purchase
3. Adding a receipt – up to 7 days
4. Updating profile – next day
5. Referring a friend – once the friend has signed up
6. Adding a key code – instantly

If your key isn't showing in your account within the timelines above, please contact us via email using the Contact Us form to let us know so we can sort it out quickly.

To complete your Treasure profile and earn a star key, log into tkmaxx.com, navigate to ‘My TK’, click on ‘My Details’ and fill in all fields, e.g. First Name, Last Name, DOB, mobile number and saved address. Your star key will then be automatically added to your account and you will be emailed the following day to let you know you have earned a key.

To refer a friend, sign in to your account and navigate to your Treasure Homepage. Near the bottom of the page you will see a link to Refer a friend. Click on the link, copy the referral link and send via email to your friend or share via the social media links.

You will receive a Star Key after your friend has registered for Treasure using your referral link.

Our rewards come and go, just like our product, so grab them while you can! If one reward runs out, it will be replaced by another.

In the UK: we offer both physical rewards and prize draw rewards. You can claim physical rewards immediately or enter a prize draw reward.

In the ROI: we offer physical rewards which you can claim as soon as you have collected your fifth key.

When you have the winning five-key combination, you will receive an email and your Treasure homepage will update to show the 'Claim reward' or ‘Enter the prize draw’ button. You will then be able to choose a reward.

Once you have the five-key combination, you have six weeks to claim a reward of your choice. A count down timer will appear on your Treasure homepage to show you how long you have left. We will also email to remind you to claim your reward before your six week window closes.

Please allow up to 30 days to receive your reward. Some rewards may take less or more time depending on whether they are physical or digital.

We will email you confirmation of your reward. If your reward still hasn’t arrived at the end of the 30 day period, please contact our Customer Services team.

Yes, as long as you don’t check out as a guest and use the same email address for your online order as that registered to Treasure, your purchases will automatically be added to your account.

Keep hold of your receipt and enter your receipt details online. You can do this by signing into Treasure, navigating to ‘Add a receipt’. Please note, it can take up to seven days for transactions to appear on your account when added via this route.

Currently we are unable to capture online purchases for which you have not logged in.