If you change your mind, no problem- you can return any purchase except pierced jewellery or gift cards for a refund within 28 days of the despatch note provided it is in fully re-saleable condition.

For items classified as 'Pre-loved' please see the 'Returning pre-loved items' section of our returns policy.

The delivery charge is not refundable unless the item is faulty or does not conform to your order.

The quickest and easiest way to return something is to your local store, just remember to take the despatch note with you. For more information read our full returns policy .