Last updated: 30 October 2012
Whenever you shop or make an enquiry with us, you may share personal
document as the “Policy”) sets out how we collect this information and what
we do to make sure it is safe in our hands. TK Maxx and HomeSense are
trading names of TJX UK, a company incorporated and registered in England
and Wales with company registration number 03094828 and registered address
at 50 Clarendon Road, Watford WD17 1TX. For the purposes of the Data
Protection Act 1998, TJX UK is the data controller of any personal
information you provide to us.
This Policy is the most up to date statement of our policy on privacy and cookies and takes precedence over any other statement on this site or in store. We will always indicate at the top of the Policy when it was last updated.
If you have any questions or concerns about the Policy or about the security of your personal information, please do not hesitate to contact us at firstname.lastname@example.org.
If you are 16 or under you may browse our website but you may not register with us or make a purchase. We do not knowingly collect personal information from any person under the age of 16 and all our promotions have a minimum age of at least 16. Our stores may ask for proof of age if an item with an age restriction is purchased and it is unclear to the associate that you are over the applicable age.
The sort of information we collect depends on what you need us to do for
you, or how much information we need to identify who you are and resolve
your query. This may include:
In addition we might use the personal information you provide for our
internal purposes, for example, website administration, analysis, reporting
and compliance purposes or to improve merchandise selections, enhance
customer service or invite you to get involved in customer research.
We maintain appropriate administrative, technical and physical security safeguards to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal information you provide on our website, in our stores and through other means.
See our payment page for how we protect your financial information online.
Obviously no collection or transmission of information over the internet is 100% secure and although we take every possible measure, we cannot ensure or warrant the security of any such transmission.
You can assist with protection by ensuring that if you create a password to access any section of our website, you make sure it is hard to guess, contains a combination of letters and figures and that you keep it safe by not disclosing it to anyone. If someone logs in as you using your email and password we will not be able to detect that it is not you and cannot be responsible for any action we take in response to someone using your user name and password.
You may request a copy of the personal information held about you, and you have the right to have any inaccuracies on record about you corrected. TJX charges £10 for UK requests and will require you to prove your identity before providing any data. Send any requests for access, or queries regarding access, to the Data Protection Officer, TJX Europe, 50 Clarendon Road, Watford, WD17 1TX or email email@example.com.
When you use our website, receive an email from us, place an order or enter a competition you will get the opportunity to subscribe to our mailing list for our email newsletters - TK Maxx Email Newsletter and HomeSense Email Newsletter which keep you up to date with new and exciting products arriving in our stores and online. To subscribe, simply follow the instructions provided.
If you no longer wish to receive our emails there are several ways you can
We do not sell or otherwise disclose any personal information about our
customers, visitors to our website or those applying for a job except as
described in this Privacy and Cookies Policy or as otherwise agreed with
We do use third parties to perform some services on our behalf and in such
cases, they may have limited access to certain personal information. In
such cases, they may only use personal information strictly as instructed
and never for their own purposes. Examples of when personal information you
provide to us may be accessed by third parties are:
TK Maxx and HomeSense are owned and operated by TJX UK, a subsidiary of The
TJX Companies, Inc established in the USA. We may share the information you
provide with companies who form part of our group of companies and, in
certain circumstances, with our joint marketing partners. This means that
the information you provide us may be transferred outside of the European
Economic Area (“EEA”) to various countries, including the United States.
This information may be subject to the laws of the countries in which it is
stored or used, and those countries may have a different data protection
regime than the country in which you reside. By providing us with any
personal information, you consent to such transfer, processing and storage
of your personal information.
In the event that we run a promotion in conjunction with another sponsor,
your personal information may be shared with such sponsors, but this will
be specified at the time of collection. We do not control the use,
disclosure or security of your personal information by other sponsors, so
In addition we may disclose information:
1. Strictly Necessary
These cookies are essential in order to enable you to move around our website and use its features. Without these cookies, services you have asked for (like shopping, baskets etc) cannot be provided. These cookies are not used to advertise any products or services to you.
These cookies collect information about how visitors use our website, for instance which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect personal information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. The information collected is only used to improve how our website works. These cookies are not used to advertise any products or services to you.
These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and to provide enhanced and more personal features. They can also be used to remember changes you have made to parts of our website that you can customise. The information these cookies collect is anonymised and cannot track your activity on other websites. These cookies are not used to advertise any products or services to you.
These cookies are used to deliver adverts more relevant to you and your interests. They can also be used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They can be placed on your device by us or by a third party with our consent. Where they are placed by us, they may be used only by us to deliver adverts more relevant to you. When placed by a third party with our consent, they may be used by that third party and other parties to deliver adverts more relevant to you and your interests. For example, where you choose to link to various social networks (such as Facebook, Twitter and Pinterest) via our website, these social network sites may place cookies on your device and use these to target advertising to you on their or other websites.
The cookies we use on our website are as follows:
1. Strictly necessary
Cookies provided by third parties
data.coremetrics.eu (IBM Coremetrics)
Only placed when using Twitter functionality via tkmaxx.com.
Only placed when using Facebook functionality via tkmaxx.com.
Only placed when using Pinterest functionality via tkmaxx.com.
When applying for a job online with TJX you can submit your CV and other relevant personal information on our website. We will ask you to register your details by providing an email address and password. Any information you provide is maintained in a database which is managed on our behalf by a service provider in the US. They are authorised to use the information only in connection with hosting, managing and maintaining our CV database and they can process your data only in accordance with our instructions. We use the information you submit to process your application.
If you apply for a job by submitting an application form to our stores or by post, we will retain it securely for a limited period relevant to the vacancies available.