How We Do It
HOW WE DO IT
At TK Maxx we deliver great value on ever-changing selections of brand name and designer products at prices up to 60% less than the RRP and at a significant discount to the prices in a department store or on the high street.
Real value for our shoppers
TK Maxx is an off-price retailer. For us, value is a combination of brand, fashion, price and quality. Unlike traditional retailers, we generally don’t do promotions, sales or other gimmicks, just big labels and designer gems at up to 60% less than the RRP and at a significant discount to the price in a department store or on the high street, every single day. We’re also not an outlet store. An outlet store typically sells merchandise from a single manufacturer. We are different – we offer you brands from thousands of vendors around the world.
We use Recommended Retail Prices (RRPs) as a reference price on our ticket to provide our shoppers with meaningful information to assess value. Our RRPs are independently obtained from brand owners and our suppliers, who must provide evidence of the RRP.
We work closely with trading standards to validate our policies and processes.
We're smart shoppers, just like you
Our buyers are on the hunt throughout the year for the hottest brand name and designer products of the season from fashion for the entire family to accessories, beauty and home.
We buy from all kinds of vendors, big names and designer labels, top brands, up-and-coming labels and vendors known for stylish fashion and one-off gems. We also have some merchandise manufactured for us to bring you exceptional fashion and quality at an amazing price. Our buyers choose many different colours, styles and fabrics so there is always a great choice for you.
Our buyers are opportunistic and entrepreneurial. With a keen eye for brands, fashion and quality and great negotiating skills, they negotiate the lowest possible price, and pass the savings on.
Sometimes, as they travel the globe, our buyers just can’t resist the amazing products they find. For example we buy beautiful cut glass from Poland, luxurious cashmere and merino wool from Italy, and exquisite beauty products from all over the world. We are always seeking great brands, fashion, quality and value whenever and wherever we buy.
When it’s gone, it’s gone
Unlike other types of retailers that buy seasonally, we buy throughout the year and so have new brand name and designer products arriving several times a week in our stores and online. So stop by often to see our latest designer finds and unique gems, all with amazing savings.
The average TK Maxx store and our online shop at tkmaxx.com receive several deliveries per week with each delivery containing thousands of items. Our rapidly changing assortments create the treasure hunt shopping experience that our customers love.
If you love it, grab it. We don’t hold replenishment product in our stock rooms and often, the store managers don’t even know what’s coming until they throw open the delivery lorry doors. That’s what makes us so exciting to shop.
The amount we buy from each brand varies greatly - sometimes we buy a little and at other times, we may buy a lot. What matters is that we think our customers will love the products and the prices.
No One Way We Buy
The majority of product we sell is brand name merchandise generally sold at up to 60% less than the RRP and at a significant discount to the price in a department store or on the high street. Most of our merchandise is fashionable, current season styles. A small percentage is past season, or timeless classics, which we also offer at amazing savings to you.
We take advantage of a wide variety of opportunities, which can include department store cancellations, a brand owner making up too much product, or a great deal when a vendor simply wants to clear merchandise, as well aslots of other ways, all of which bring you tremendous value.
Some of our merchandise is manufactured for us and some is designed by our own fashion and style experts, particularly when what we are seeing in the marketplace isn’t the right value for our customers, meaning the right combination of fashion, brand, quality and price.
Modern, no frills stores
Our stores are as flexible as we are. We have no walls between departments, so we can easily expand and contract merchandise categories to respond to the newest trends and changing customers’ tastes.
We love our bright, modern stores, and our lean, no-frills way of working helps us pass spectacular savings onto you. So, don’t expect fancy extras in our stores – just amazing, brands, fashion, prices and quality.
All of this is what allows us to offer you a desirable and rapidly changing mix of high quality merchandise, always at amazing value. So whatever your style – classic, understated, or eclectic - we know that you will find something fun, individual and special, at a great price every time you visit.